Get in Touch

Request a Quote

Tell us what you cook, how many you serve and what your power supply is. You get back a spec sheet, a landed-cost quote and a setup recommendation — not just a price list.

Or reach us directly

Export enquiries are handled by our own team — no agency, no auto-reply loop.

Email

sales@biguilai.com

Best for detailed specs, drawings and quotation requests.

WhatsApp

+86 000 0000 0000

Fastest reply. Send photos of your kitchen if you want layout advice.

Factory

Zhongshan, Guangdong

Sanxiang Town, Zhongshan, Guangdong, China. Factory visits welcome.

Hours

Mon–Sat, 9:00–18:00

GMT+8. We reply to overseas enquiries within one working day.

Enquiry Form

Send us the details

The more you tell us, the closer the first quote lands. These six fields are all we need to start.

  • 01 Which machine, or what you want to cook
  • 02 Your country and destination port
  • 03 Local voltage and phase
  • 04 Daily volume in birds or kilos
  • 05 Gas type if applicable (LPG / natural gas)
  • 06 Anything about your site — door width, stairs, space

Your details are used only to answer this enquiry.

What Happens Next

From enquiry to running machine

1 · We reply

Within one working day

  • Spec sheet for the machine you asked about
  • Questions about voltage, gas and volume
  • Indicative lead time and freight

3 · We build and train

Production, test, delivery

  • Built and tested in our own plant
  • Training material before the machine lands
  • Video support after installation

Before You Ask

Ordering and shipping

One machine. Most of our export orders are single units for a restaurant or small shop — we do not force container quantities on first-time buyers.

Standard models are typically ready within a stated lead time after deposit; custom builds take longer. Sea freight is the usual choice for ovens, air freight suits accessories. We confirm the schedule before payment.

Yes — we configure heating elements and controls per destination. Send your supply specification (voltage, phase, frequency) with your enquiry.

Standard terms are a deposit with the balance before shipment; we discuss the exact arrangement case by case. Ask us when you request your quote.

Yes. Machines carry a manufacturer warranty, and wearing parts such as heating elements, seals and hooks ship separately at any time. We stock parts for older models.

It is part of how we sell. Recipe ratios, drying times and roasting curves come with the machine, and our chefs answer follow-up questions by video. See our training section for what is covered.

Browse before you enquire

Knowing which machine you need makes the quote faster. These pages explain what each one does.